Audio Sanctum (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with applicable laws, including the GDPR.

When you interact with our website, we may collect the following data:

• Account Information: Username, first name, social links, email address.
• Behavioral Data: Actions on our website (via OpenReplay) to optimize navigation, detect user experience issues and enhance user experience.
• Cookies: Session authentication, cookie consent decision, user analytics, donation analytics and tracking of music playback limits.

We process your data to:

• provide access to our music catalog and manage downloads.
• send release update emails via Brevo.
• process donations via Donorbox.
• monitor and improve website functionality and user experience.
• respond to inquiries via our contact formular.

• consent (Article 6(1)(a)): For non-essential cookies and marketing communications.
• contractual Necessity (Article 6(1)(b)): To fulfill user account services, including downloads.
• legitimate Interest (Article 6(1)(f)): To improve services and ensure platform security.

Your data may be shared with the following third-party providers:

• Brevo: To send release update emails. Data is stored within the EU (Belgium).
• Donorbox: To manage voluntary donations. Processes data in the U.S.
• OpenReplay: To track user behavior for the sole purpose of improving website user experience. Data is processed within the EU.
• Sendgrid: To send system emails to users. Data is processed within the EU.

• Account Information: Deleted immediately upon account deletion.
• Behavioral Data: May be anonymized for analytical purposes.
• Other Data: Retained only as long as necessary to fulfill the purposes for which it was collected or as required by law.

Under GDPR, you have the right to:

• Access: Request a copy of your personal data (Article 15).
• Rectify: Correct inaccuracies in your data (Article 16).
• Erase: Request deletion of your data (Article 17).
• Data Portability: Obtain your data in a machine-readable format (Article 20).
• Withdraw Consent: Revoke consent for data processing where applicable (Article 7).

In the event of a data breach, we will:

• Notify affected users within 72 hours after detection.
• Detail the nature of the breach, the data affected, and remedial actions taken.

Our website uses cookies to:

• Enhance functionality
• Authenticate user sessions
• Collect user behavior and donation analytics
• Monitor free streaming usage

• Cookie name: _donations_session
  Purpose: Donorbox session authentication
  Storage duration: session (3rd party)


• Cookie name: cookie_consent_level
  Purpose: storing Audio Sanctum visitor’s cookie preference
  Storage duration: year
  


• Cookie name: _ga_G889RTCN5N
  Purpose: Donorbox analytics
  Storage duration: 1 year
  


• Cookie name: cookie_consent_user_consent_token
  Purpose: Identification of user’s cookie consent
  Storage duration: 1 year
  


• Cookie name: cookie_consent_user_accepted
  Purpose: storing Audio Sanctum user’s cookie use approval decision
  torage duration: 1 year
  


• Cookie name: _ga
  Purpose: Donorbox analytics
  Storage duration: 1 year (3rd party)
  

Certain sections of our website include affiliate links. When you click on these links:

• Third-party platforms may process your data.
• Audio Sanctum is not responsible for these third-party privacy practices.

We implement industry-standard measures to protect your data, including:

• Encryption during data transmission.
• Secure and encrypted storage of account credentials.

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Sanctum
Patrick Lenk
Opernring 1/R745-748
1010 Vienna
Austria
contact@audiosanctum.com
[Contact formular]

We may update this Privacy Policy periodically. Users will be notified of significant changes via the email associated with their account.